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Apollo integration: set up and troubleshoot

Search People searches Apollo's people database with filters such as job title, seniority and location.

Written by Umer Ishaq

Search People searches Apollo's people database with filters such as job title, seniority and location. It runs on your own Apollo account.

Before you start

  • Account: your own Apollo account. Nothing is charged from your wallet. Connect it first (steps below).

  • Input: no particular column is required. You set the action's settings.

  • Auto-run: check Auto-run at the top left of the toolbar before you run anything. See Run columns safely: Auto-run, test one row, then run the rest.

How do I connect Apollo?

  1. Open Settings, then Connections.

  2. Click Create.

  3. In the Connect an account window, find Apollo in the list and click it.

  4. Follow the steps that open for Apollo.

Then open the column's settings: the Account block shows which account the column uses, with a Manage accounts link. See Connections: Loopster-provided accounts and your own.

How do I use Search People?

  1. Click Add column, then Add enrichment.

  2. Open the Import tab and search for Apollo or Search People.

  3. Choose Search People.

  4. Set the filters you want.

  5. Click the arrow next to the main button and choose Add column without running.

  6. Click the play button on one row, then double-click the cell to read the result.

  7. To run the rest, click the play button on the column header and choose Run all N empty rows in the Run column dialog.

The column's settings:

  • Filters: keywords, job titles, person locations, seniorities, departments, company name, company domains, company locations and persona tag IDs.

  • Two email options: one leaves out people with no email, the other asks for verified emails.

  • Results per page: 1 to 100 (starts at 25). Page number: 1 to 500 (starts at 1).

The Add column panel searching for Apollo. One Import entry is listed, Search people, described as a list in a column, Apollo people search, with a key icon.

How do I check it worked?

  1. Double-click a cell.

  2. The details show the fields of the result. Hover a field and click Add to column to put it in its own column. See Put a result's fields into their own columns.

Troubleshooting

Quick answer

  1. Auto-run is off, or the column was added without running.

  2. The cell says Error: open it and read the message. Then check the Apollo connection under Settings, then Connections.

Nothing happens, or the cells stay empty

What you see: The column exists, but no row has run.

Why it happens: Auto-run is Off (the app says "New rows and values will not run on their own"), or you chose Add column without running.

What to do: Click a row's play button, or use the column header's Run column dialog. See Why didn't my column run?.

My cells say Skipped

What you see: Skipped in the cells.

Why it happens: Skipped means "Did not run because of filters or missing dependencies."

What to do: Double-click the cell and read the message. Check that every input is mapped to a column, and look under Run Settings for Add run condition ("Only run if this formula resolves to true.").

My cells say Unsatisfied

What you see: Unsatisfied in the cells.

Why it happens: Unsatisfied means "Enrichment ran correctly, but output didn't match expected format."

What to do: Double-click the cell and read the message. Check the input values in that row, and test one row before you re-run many. See What a cell's message means.

A cell says Error

What you see: The cell says Error, and the footer shows a count such as "1 cell failed".

Why it happens: Error means "Crashed, something went wrong." The message is in the cell it happened in.

What to do: Double-click the cell and read the message. Then open Settings, then Connections, and check the Status of the Apollo connection. Fix the cause before you re-run.

I am not sure which Apollo account a column uses

What you see: You want to know which Apollo account a column runs on.

Why it happens: Apollo runs on your own account, and the column's Account block shows which account it uses.

What to do: Open the column's settings and look at the Account block. Its Manage accounts link is next to it. Settings, then Connections, lists every account the workspace can run on. If Apollo is not there, click Create and find Apollo in the list.

The result did not change after I edited an input

What you see: A finished cell keeps its old result after you change an input.

Why it happens: With Auto-run on, Keep existing results is ticked: "Only errored, empty and new cells run. A completed answer is left alone even when one of its inputs changes."

What to do: Double-click the cell and click Re-run this cell, or click the play button on the column header and choose Overwrite all N rows in the Run column dialog. Read the line under each option first.

What does it cost?

Apollo runs on your own account. Nothing is charged from your wallet. See Your wallet and keeping spend under control.

Good to know

  • Search People is the only Apollo action in Loopster. It is in the Import tab.

  • It is not marked as eligible for a waterfall step.

  • It does not write outside Loopster.

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