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Wiza integration: set up and troubleshoot

Wiza finds a verified email or a mobile phone number for a contact, and reads a LinkedIn profile and its company as they stand today.

Written by Umer Ishaq

Wiza finds a verified email or a mobile phone number for a contact, and reads a LinkedIn profile and its company as they stand today.

Before you start

  • Account: a Loopster-provided Wiza account (listed on Connections) or your own Wiza account. A column's Account block shows which one it uses. The two finder actions are described as using your Wiza account or, explicitly, your Loopster wallet (managed).

  • Input: the row needs any one of: a LinkedIn profile URL; the person's name and the company's domain; or the person's name and the company's name.

  • Important: on Loopster's account, runs are paid from your wallet. Check Auto-run at the top left of the toolbar before you run anything. See Run columns safely: Auto-run, test one row, then run the rest.

How do I connect my own Wiza account?

Wiza already runs on a Loopster-provided account, listed on Connections with Account type Loopster-provided and Status Connected. To use your own account instead:

  1. Open Settings, then Connections.

  2. Click Create.

  3. In the Connect an account window, find Wiza in the list and click it.

  4. Follow the steps that open for Wiza.

Then open the column's settings: the Account block shows which account the column uses, with a Manage accounts link. See Connections: Loopster-provided accounts and your own.

How do I use Wiza in a table?

  1. Click Add column, then Add enrichment.

  2. Open the Enrich tab and search for Wiza.

  3. Choose the action you want. The list below says what each one does and what it needs.

  4. Map the input or inputs the panel shows: click an input, press / and pick a column. See Map an enrichment's inputs.

  5. Click the arrow next to the main button and choose Add column without running.

  6. Click the play button on one row, then double-click the cell to read the result.

  7. To run the rest, click the play button on the column header, read the cost in the Run column dialog, and choose Run all N empty rows.

The Add column panel searching for Wiza. It lists the Work email waterfall and the Wiza enrichments Work email, Mobile phone and Person profile, each with a key icon or a per-row price.

What can Wiza do in Loopster?

Every action takes any one of: a LinkedIn profile URL; the person's name and the company's domain; or the person's name and the company's name.

  • Find Email (Enrich tab; also listed as Work email): Find a verified work or personal email address for a contact with Wiza, using your Wiza account or, explicitly, your Loopster wallet (managed). May return a personal email.

  • Find Mobile Phone (Enrich tab; also listed as Mobile phone): Find a mobile phone number for a contact with Wiza, using your Wiza account or, explicitly, your Loopster wallet (managed).

  • Find LinkedIn Profile Details (Enrich tab; also listed as Person profile): Read a LinkedIn profile and its company as they stand today, without asking Wiza for an email address or a phone number.

How do I check it worked?

  1. Double-click a cell.

  2. The details show the fields of the result. Hover a field and click Add to column to put it in its own column. See Put a result's fields into their own columns.

Troubleshooting

Quick answer

  1. Auto-run is off, or the column was added without running.

  2. A required input or setting has no value (the panel footer warns).

  3. The cell says Error: open it and read the message. Then check the Wiza connection under Settings, then Connections.

Nothing happens, or the cells stay empty

What you see: The column exists, but no row has run.

Why it happens: Auto-run is Off (the app says "New rows and values will not run on their own"), or you chose Add column without running.

What to do: Click a row's play button, or use the column header's Run column dialog. See Why didn't my column run?.

The footer says "Select a column for … before running"

What you see: A warning such as "Select a column for … before running." in the panel footer.

Why it happens: A required input or setting (marked with *) has no value. An input can be empty even when a suggestion names a column.

What to do: Click the input, press / and pick a column from the list. Do not close the list with Esc: a / or @ is then left in the field as plain text.

My cells say Skipped

What you see: Skipped in the cells.

Why it happens: Skipped means "Did not run because of filters or missing dependencies."

What to do: Double-click the cell and read the message. Check that every input is mapped to a column, and look under Run Settings for Add run condition ("Only run if this formula resolves to true.").

My cells say Unsatisfied

What you see: Unsatisfied in the cells.

Why it happens: Unsatisfied means "Enrichment ran correctly, but output didn't match expected format."

What to do: Double-click the cell and read the message. Check the input values in that row, and test one row before you re-run many. See What a cell's message means.

A cell says Error

What you see: The cell says Error, and the footer shows a count such as "1 cell failed".

Why it happens: Error means "Crashed, something went wrong." The message is in the cell it happened in.

What to do: Double-click the cell and read the message. Then open Settings, then Connections, and check the Status of the Wiza connection. Read the line under each option in the Run column dialog before you re-run.

I am not sure which Wiza account a column uses

What you see: You want to know whether a column runs on Loopster's Wiza account or on your own.

Why it happens: Wiza can run on a Loopster-provided account or on your own account, and the column's Account block shows which account it uses.

What to do: Open the column's settings and look at the Account block. To add your own account, use Settings, then Connections, then Create. Connecting your own Wiza account avoids the charge for runs on it.

The result did not change after I edited an input

What you see: A finished cell keeps its old result after you change an input.

Why it happens: With Auto-run on, Keep existing results is ticked: "Only errored, empty and new cells run. A completed answer is left alone even when one of its inputs changes."

What to do: Double-click the cell and click Re-run this cell, or click the play button on the column header and choose Overwrite all N rows in the Run column dialog. Read the line under each option first.

What does it cost?

On your own Wiza account, nothing is charged from your wallet. On Loopster's account, runs are paid from your wallet. Look for a price next to the action in the Add enrichment panel (not every option shows one) and hover it: the tooltip says it runs on Loopster's account and is paid from your wallet. Before you run, the Run column dialog shows the cost: Maximum cost on a paid column. Connecting your own Wiza account avoids the charge. See Your wallet and keeping spend under control.

Good to know

  • Wiza has three actions in Loopster. They are all in the Enrich tab.

  • Find Email and Find Mobile Phone can be waterfall steps. The other one is not marked as eligible. See Find people's contact details with waterfalls.

  • No action creates rows in your table.

  • No action writes outside Loopster.

  • Other providers show some of the same names (Mobile phone, Person profile and Work email). The panel's ACTION line reads Provider › Action, so check the provider name before you add one.

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